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How to Make a Complaint

Last updated: October 2026

We want every homeowner who contacts Windowworship Roofing to be treated fairly and honestly. If something went wrong, please let us know. This page shows how to raise a complaint and what happens afterward. It is a general template, not legal advice.

What Can You Tell Us About?

You can reach out about:

  • Your experience when you phoned or contacted Windowworship Roofing
  • How your personal information was handled
  • Anything on this website that seems unclear or wrong
  • The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They are responsible for their own estimates, pricing, work, warranties and customer service. If you have a problem with work on your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps us keep our network honest, and providers that repeatedly fall short of our expectations may be removed from it. Please know that Windowworship Roofing cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

How to Send Your Complaint

Email contact@windowworship.garden and include:

  • Your name and how to reach you
  • The date you contacted us or the provider
  • The phone number you called or the form you used, if you remember
  • The provider's name, if you know it
  • A clear account of what happened and what outcome you hope for

What Comes Next

We will confirm we received your complaint by email, usually within a few business days. We will look into what happened, which may include contacting the provider. Then we will reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about a licensed provider, your state's contractor licensing board may be able to help too.

Contact

Email: contact@windowworship.garden

Contact

Tell us what happened

Questions about a new roof or storm damage? Send a request or write to contact@windowworship.garden. We will point you to a local provider in our network who can talk it through.

No obligation
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